If you do not wish to provide the personal information requested, you may not be able to access certain parts of the Site or GOGAILLE may not be able to respond to your requests. The compulsory or optional nature of the information provided and the possible consequences, for us, of a failure to reply, are specified when the information in question is collected. Minors. The Site is intended for people of legal age. It is the responsibility of any holder of parental authority over minors to monitor and supervise the communications of these minors, and in particular their Internet browsing.
We process your personal data in order to: - Manage the reservation of rooms, accommodation requests and other services offered within our establishment; - Manage your stay at the hotel; - Manage your online purchases of gift vouchers and services offered by the establishment Manage the relationship we have with you before, during and after your stay; - Manage the sending of commercial and marketing offers; carry out satisfaction surveys, studies and statistics; To contact you if necessary (for example, to respond to your requests concerning reservations); - To manage your requests to exercise your rights, complaints and disputes; - To improve our services and optimize the comfort of use of the Site; - To ensure the surveillance of our establishment, the security of persons and property; - To fulfill our legal obligations, to comply with applicable laws and regulations, to respond to legitimate requests from the competent authorities for the application of the law.
The legal bases for processing your data are as follows: - The performance of a contract to which the data subject is a party or the performance of pre-contractual measures taken at the request of the data subject (reservation and purchase of a stay or other, online purchase... The need to process your personal data for the performance of a contract between you and us; - The need to process your personal data in order to comply with a legal obligation to which we are subject (e.g. duty of care); - The need to process your personal data in order to satisfy our legitimate interests (e.g. to manage complaints and claims, to ensure the surveillance of our establishment, etc.). ).
Your personal data is shared with internal and external persons. This sharing is done only in order to carry out your reservation request and to be able to give you the best satisfaction in the use of our services, or to fulfill our legal obligations.
The personal data collected by GOGAILLE is accessible to certain authorized employees within the limits of their respective attributions and in compliance with the present policy, who are required to intervene to allow you to benefit from the services of our establishment. These people will only process your data on our instructions and are subject to an obligation of confidentiality.
GOGAILLE informs you that it may have recourse to authorised service providers to facilitate the collection and processing of the data you have communicated to us. These service providers may be located outside the European Union and may have access to the data collected through the various forms on the Website. All third parties to whom we may transmit your data are required to guarantee the security of your information and to use it only for the purposes of performing the service they are providing on our behalf.
We keep your personal data only for as long as is necessary for the purposes for which it is collected and in accordance with the law.
In application of the regulations applicable to the protection of personal data, you have the possibility: - To exercise your right of access, to know the personal data concerning you and the information applicable to the processing of such data. - To ask for the rectification of your data if they are inaccurate or to ask for them to be completed if they are incomplete. - To obtain the erasure of your data. - To obtain the limitation of the treatment of your personal data. - To object, at any time, on legitimate grounds, to the processing of your personal data, including profiling. - To withdraw, at any time, your consent to the processing of your personal data - To request the portability of your data. - To define directives concerning the fate of your personal data after your death.
To exercise your rights, we invite you to contact us by email at the following address: firstname.lastname@example.org.
We take appropriate and necessary technical and organizational measures to protect your personal data against unlawful or accidental destruction, manipulation, loss, disclosure or unauthorized access.
When you visit the Site, cookies are deposited on your computer, your cell phone or your tablet by the server of the site you are visiting. A cookie (or tracer) is a text file deposited on your computer when you visit a site or view an advertisement. Its purpose is to collect information about your browsing and to send you services adapted to your terminal (computer, mobile or tablet) and to your needs. Cookies are managed by your Internet browser.
The only cookies used by this site do not allow identification, however, they record information about the user's navigation on the site. The information collected allows us to track the volume, type and pattern of traffic using this site in order to improve its design and layout. It also allows us to improve your customer experience by sending personalized offers that are relevant to your needs.
To disable cookies, we invite you to click on the "Cookie Usage" link on the Site and tell us your preferences, or click on the "Help" tab of your browser or read the information that comes with your browser software.
Here is how you can disable cookies:
For Mozilla firefox users: - Choose the "Tool" menu and then "Options", - Click on the "Privacy" icon - Locate the "Cookie" menu and select the options that suit you.
For Microsoft Internet Explorer users: - Choose the "Tools" menu, then "Internet Options", - Click on the "Confidentiality" tab, - Select the desired level with the cursor.
For Google Chrome users: - Click on the wrench icon in the browser toolbar, - Select "Settings", - Click on "Show advanced settings", - In the "Privacy" section click on the "Content settings" button, - In the "Cookies" section select the options that suit you.
For reasons of personal and property security, GOGAILLE has set up a video surveillance system in certain common areas of the establishment. The video surveillance systems set up in our establishments have been previously authorized by the Prefecture of Police.